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Travel AI Playbook

We track how artificial intelligence is changing travel, hospitality and hotel distribution.
We cover AI search, booking assistants, hotel technology, travel management, revenue management and the commercial impact of new AI tools across the industry.


Travel agents are entering their golden age. AI will give them superpowers

Travel agents are entering their golden age. AI will give them superpowers

Cassio Camanho, VP of Product & Design at Travelport, explains why AI may strengthen travel agents rather than replace them—and why the infrastructure beneath travel selling must change first.

Jul 27, 2026

5 min read

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“You don’t shift goods. You shift people.”

“You don’t shift goods. You shift people.”

Interview with Fritz Oberhummer. Why AI agents will expose the travel stack.

Jul 8, 2026

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6 min read

Interview: AI won’t replace travel agents. It will make them faster.

Interview: AI won’t replace travel agents. It will make them faster.

Agis Anastasiou of Ask2Travel and AheadRM explains why AI adoption in travel agencies may start with software development, reconciliation, first-level operations and agent-assist workflows — not autonomous booking.

Jul 1, 2026

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5 min read

The next hotel AI fight

The next hotel AI fight

PMS vendors, vertical AI tools and enterprise platforms are all trying to become the layer that turns fragmented hotel data into operational decisions.

Jun 30, 2026

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3 min read

We tested KAYAK’s AI. It is better at search than travel advice.

We tested KAYAK’s AI. It is better at search than travel advice.

Travel AI tool test #3

Jun 24, 2026

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6 min read

AI travel startups still have the old OTA problem

AI travel startups still have the old OTA problem

Jun 22, 2026

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3 min read

Cendyn has launched Wayfinder, a new AI visibility tool for hotels.

Cendyn has launched Wayfinder, a new AI visibility tool for hotels.

Jun 16, 2026

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1 min read

Weekly AI Tool Test

We tested KAYAK’s AI. It is better at search than travel advice.

Jun 24, 2026

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6 min read

We tested KAYAK’s AI. It is better at search than travel advice.

Travel AI tool test #3

Artem Simenenko
Artem Simenenko
We tested Mindtrip Flights and Hotels. Checkout is still checkout.

Jun 9, 2026

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5 min read

We tested Mindtrip Flights and Hotels. Checkout is still checkout.

Tool Test #2: Mindtrip

Artem Simenenko
Artem Simenenko
Booking.com sister company says its AI travel agent is “fully agentic.” Our test says: not so fast.

Jun 4, 2026

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9 min read

Booking.com sister company says its AI travel agent is “fully agentic.” Our test says: not so fast.

Priceline’s Penny shows what AI travel agents can do — and where they still stop

Artem Simenenko
Artem Simenenko

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