Travel agents are entering their golden age. AI will give them superpowers

Cassio Camanho, VP of Product & Design at Travelport, explains why AI may strengthen travel agents rather than replace them—and why the infrastructure beneath travel selling must change first.

“You don’t shift goods. You shift people.”

Interview with Fritz Oberhummer. Why AI agents will expose the travel stack.

Interview: AI won’t replace travel agents. It will make them faster.

Agis Anastasiou of Ask2Travel and AheadRM explains why AI adoption in travel agencies may start with software development, reconciliation, first-level operations and agent-assist workflows — not autonomous booking.

The next hotel AI fight

PMS vendors, vertical AI tools and enterprise platforms are all trying to become the layer that turns fragmented hotel data into operational decisions.

We tested KAYAK’s AI. It is better at search than travel advice.

Travel AI tool test #3

AI travel startups still have the old OTA problem

AI is forcing a reset in corporate travel management

Why does the same AI shift look like a threat to some travel companies and an enabler for others?

Navan is making its interface optional

We tested Mindtrip Flights and Hotels. Checkout is still checkout.

Tool Test #2: Mindtrip

Will AI kill the hotel checkout page?

Green hotel data was a TMC blind spot. AI is making it harder to hide.

Corporate travel has spent years telling employees to make lower-impact choices. The problem: when travelers reached the hotel booking screen, the tool often could not prove which hotel was actually the better sustainability choice.

Why your hotel rate may change faster than ever

Juniper Group is quietly buying the infrastructure layer of AI travel

IHG Hotels & Resorts has launched an IHG app in ChatGPT

Now you can find chain's hotels through conversational AI

Booking.com sister company says its AI travel agent is “fully agentic.” Our test says: not so fast.

Priceline’s Penny shows what AI travel agents can do — and where they still stop

A robot-serviced hotel in Shenzhen feels less random when you look at where it is happening

Pudu Robotics and Shenzhen CTID are developing AI managed hotel.

Everyone wants to predict travel demand earlier

But the more interesting part of Amadeus’ new AI-powered Travel Advertising Platform is how it was built.

DuckDuckGo’s “No AI” search page has reportedly tripled in traffic since Google’s latest AI search push

AI search needs an off switch

ChatGPT ads are starting small. Travel should still pay attention.

OpenAI’s advertising business is still early, but the first signals are already useful for travel marketers.

Lighthouse buys Hotelrank.ai

Hotel distribution is getting a new measurement problem